About Us

History

CSI Keyboards, Inc. was founded in 1982 in Salem, Massachusetts specializing in the design and manufacturing of flexible circuit based membrane switches. Outgrowing the Salem location, CSI moved to a larger facility in Peabody, Massachusetts in the mid-80s expanding its manufacturing and front office space where the company still resides. CSI continually expands and diversifies its products and capabilities offering the most cutting edge user interfaces and HMI solutions. 

CSI Keyboards is a global leading manufacturer of custom designed User Interface and Human Machine Interface solutions including: membrane switches, elastomer rubber keypads, touch screens and display assemblies, capacitive switches and full turnkey HMI solutions. CSI has been serving the medical, military, industrial controls, aerospace, commercial and military industries for over 35 years. Specializing in the design, engineering and manufacturing of user interfaces, CSI offers a range of HMI products and solutions that can be customized to meet your specific requirements

Design & Engineering

As one of the most experienced keyboard manufacturers and membrane switch companies in the country, CSI Keyboards boasts an unmatched engineering team in the membrane keypad industry having well over 100 years of combined experience. CSI’s engineering team has designed and engineered highly durable and reliable membrane keypads, rubber switches, and other user interfaces for top tier medical, military, industrial, aerospace, marine, food equipment, automotive fitness, and appliance companies all over the world.

While the majority of our competitors rely solely on overseas engineering and manufacturing sources, CSI Keyboards’ engineering department is based here at our ISO 9001: 2015 certified facility in Peabody, MA, USA making communication with our customers seamless from the early stages of the design, right through final production, and then throughout the life of the product. Having the ability to both design and assemble custom membrane keyboards and human machine interfaces in-house also gives our engineers unmatched rapid prototyping capabilities that other keypad manufacturers simply cannot offer.

Our engineers have developed some of the most innovative designs ever to be introduced to the membrane keypad and switch industry including new cutting-edge methods of backlighting, environmentally sealing and ruggedizing keypads to withstand the harshest of conditions.

Manufacturing

CSI Keyboards takes an immense amount of pride in the fact that we still manufacture many of our products here in Peabody, Massachusetts. While the majority of our competitors have become sales brokers between overseas manufacturers and US based customers, CSI has been engineering and manufacturing in Peabody, MA for over thirty-five years. While the majority of our competitors specialize in printing overlays and nameplates, and have only recently entered the keypad arena, CSI has been specializing in membrane switches and keypads since inception.

Quality

CSI’s quality department has developed a quality structure to drive continuous improvement. CSI continuously strives to improve our quality across all facets of our business, including design and engineering, sales and customer service, throughput, and manufacturing.

Every employee at CSI Keyboards is committed to doing what it takes to produce quality products delivered on-time. As a leading keypad manufacturer, CSI employees takes an active role in ensuring that the parts we design, manufacture, assemble and produce are of the highest quality. Testing is a crucial part of our manufacturing process, hence all of our products are tested 100% both electrically and cosmetically before they are carefully packaged and shipped to our customers.

As our further commitment to quality, CSI Keyboards, Inc. is ISO 9001: 2015 certified. The ISO 9001: 2015 certification is a testament to CSI Keyboards’ continued commitment to quality and service in the design and manufacturing of membrane keypads and user interfaces.

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